![]() There's "no evidence that Olaplex products cause hair loss or hair breakage," according to a spokesperson. The company told us that when customers aren't satisfied with a product, they are willing to "explore a possible refund." People often interpret a company’s decision to refund some customers as an admission of guilt, but Olaplex has stood behind the science and testing that goes into their formulations. Researchers also found people who had persistent symptoms after COVID were four times as likely to report hair loss than those who had not been infected. Illness and stress, both of which have been at an all-time high, are two known causes of a sudden and temporary hair loss called telogen effluvium. Wong believes that reports of hair loss from Olaplex and many other hair products over the last few years may be related to the pandemic. ![]() Olaplex has been around since 2015, and so the fact that there are all these hair loss complaints is unexpected if it’s something in the formula, Wong said. The hair loss claims, however, are more complicated to prove or disprove. Suddenly, it felt like every content creator who had once raved about Olaplex was warning people not to use it - first because it included a chemical called lilial that was banned in the EU due to potential reproductive toxicity, and then because some were alleging that the products cause hair loss.Ĭosmetic chemist Michelle Wong told BuzzFeed News that the amount of lilial (a substance that is still legal in the US and Canada) in Olaplex products was incredibly low, but the brand was reformulated to exclude the ingredient. That all changed in 2022, when the conversation took a turn for the worse. It started to feel so legitimate that even I, always a skeptic of expensive magic in a bottle, took the plunge (and still use the No. If clearer skin or better sleep could be just one click away, who wouldn’t at least give it a shot?įor years, people on Instagram and TikTok have raved about Olaplex and how one product or combination of products in their numbered line had completely transformed their hair. All products were independently selected by our editors, and the prices were accurate and items in stock at the time of publication.Įveryone wants to believe that the trending miracle product is going to change their lives. BuzzFeed may collect a share of sales or other compensation from the links on this page if you decide to shop from them.
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